Error 42000 is triggered by:
- Logging in from a new device
- Repeatedly uninstalling and reinstalling the app
- Changing your IP address
Resolution Process
- Wait 48 hours before attempting to log back into the app
- Keep the app installed on your phone during this period
Important Security Warning
- Reinstalling the app will reset the 48-hour waiting period
- Frequent app uninstallations may be flagged as potential fraudulent activity
Recommendation:
Minimize app uninstallations to prevent triggering security measures and experiencing Error 42000.
If after 48 hours you still can't login, please do not hesitate to reach out to our support team.
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