How to Fix Network Error on IOS device?

When to Use This Fix

Apply these steps if you are experiencing:

• A “Network Error” message when using the app

• The app freezing or failing to load properly

• Unexpected errors after leaving the app running in the background

 Quick Fix

• Force Close the App

  • Swipe up from the bottom of the screen (or double-press the Home button on older devices).

  • Locate the Storewards app and swipe it away to close.

  • Reopen the app to check if the issue is resolved.

 If the Problem Persists

Clear the app storage to remove any lingering data that may cause errors.

1. Open Settings on your iPhone.

2. Go to General > iPhone Storage.

3. Scroll down and select Storewards.

4. Tap Delete App to remove any remaining data.

5. Reinstall the app from the App Store.

Important Note

• Clearing the app’s storage will not affect your account history or coin balance.

• Your progress and rewards are securely stored in your Storewards account.

Outcome

After following these steps, the app should function normally again and the network error message should be resolved.

Next Steps

If the issue continues even after reinstalling:

1. Ensure you’re connected to a stable Wi-Fi or mobile data network.

2. Try switching between Wi-Fi and mobile data to test connectivity.

3. Contact our Support Team at support@storewards.co with the following details:

   • Device model (e.g., iPhone 13, iPhone SE)

   • iOS version

   • A description of the error message (include a screenshot if possible)

Our team will review your case and provide additional troubleshooting.