If you’re experiencing slow performance, lagging, or errors when uploading receipts, clearing the app storage can help restore optimal performance.
?️ When to Use This Fix
Try clearing the app storage if you encounter:
Frequent app crashes
Slow loading or laggy performance
Errors when uploading receipts
The app not opening properly
Persistent bugs after an update
? For Android Devices
Open Settings.
Go to Apps.
Select Storewards from the list.
Tap Storage.
Choose Clear Data.
? For iOS Devices
Open Settings.
Go to General > iPhone Storage.
Scroll down and select Storewards.
Tap Delete App to remove any remaining data from previous installations.
Reinstall the app from the App Store.
ℹ️ Important Note
Clearing the app’s storage will not affect your account history or coin balance.
Your progress and rewards are securely stored in your Storewards account.
? Next Steps
If clearing the app storage does not resolve the issue, please contact our Support Team at support@storewards.co for further assistance.
Include details about your device (Android/iOS, model, OS version) and screenshots of the issue (if possible) to help us troubleshoot faster.
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